Comments on: Watch Out! iPhone and iPod Touch Firmware 1.1.3 Causing Problems

By: Alex Fon

Alex Fon — Mon, 12 Jan 2009 05:46:03 +0000

since upgrading the software on iTunes, my iTouch has become a paperweight. i have been trying unsuccessfully to get rid of the 1604 error message for a couple of days and nothing works (including the “solution” from Apple).

By: AlBme

AlBme — Mon, 03 Mar 2008 17:34:36 +0000

I have the iPod touch. It was a gift and I’m quite enamored of it.

The first update (using iTunes), which I believe was from 1.1.1 to 1.1.2 went flawlessly. But, going from 1.1.2 to 1.1.3 was a scary experience. I believe I’ve experienced all the symptoms that others have reported and went through several troubleshooting steps as *recommended* on Apple’s KB articles. Frankly, I don’t know which of those techniques actually restored my touch. It may have been a combination, but who knows which combo did the trick. It took quite a long time before I had a functioning device again. As it is, it was not restored perfectly as the device name on the main screen on the touch no longer has my name — just iPod. (Changing the device name in iTunes doesn’t seem to matter. BTW, iTunes is up to date and installed on Windows XP Pro.)

I thought that would be the end of it. But, I experienced the same gastric disturbances once again while attempting to update from 1.1.3 to 1.1.4! It simply craps out in the middle of the update. Then, when I try to *Restore* to the previous version, I get the ominous: “Unable to restore” error message. The error number seems to be different each time. And, I’m left with a catatonic device.

Having gone through this before, it was not as distressing since I had a little hope of getting it to work again. It still took over an hour, not counting resync, to get it working again. I’m reluctant to upgrade to the next version. The only reason I would do it is because that clearly, there is a problem with the current firmware. I’m hoping that Apple figures this out.

I need to mention that I don’t use that Jailbreak stuff. In fact, it is precisely to avoid complications like these that I consciously decided not to fool around with hacking the iPod. Even so — staying legit has not protected me from mediocre engineering.

By: Jeff

Jeff — Wed, 27 Feb 2008 00:01:01 +0000

hey i have an ipod touch with a passcode set and somehow it got put into restore mode. when i plug it in to itunes, itunes says that i have to unlock the ipod first but i can not unlock it because it is restore mode

help me plz!!!!!!

By: BrianB

BrianB — Fri, 01 Feb 2008 23:48:10 +0000

When did you see the error message? Right after updating?

By: broge

broge — Fri, 01 Feb 2008 23:12:29 +0000

I have had major issues since updating. my i touch stopped working all together…froze up and would not let me restore. gave error 1604…i tried tons of stuff to get it fixed and nothing worked. finally randomly after being frustrated and not messing with it for 3 days..i tried once again to turn it on and it turned on and allowed the restore to take place…i dont trust that its fixed, but we will see. im not happy about this. and have seen many forums of people with the exact same issue.

By: David Fuentes

David Fuentes — Thu, 24 Jan 2008 09:08:02 +0000

After the upgrade to firmware 1.1.3 my Ipod freezes in a flickering mode that only can be fixed by resetting the Ipod… The freeze happens randomly and this has never happend before the upgrade but several times after..
Not good…

By: Firmware 1.1.3 Problems: Downgrading iTunes 7.6 for iPhuc

Firmware 1.1.3 Problems: Downgrading iTunes 7.6 for iPhuc — Wed, 23 Jan 2008 18:51:39 +0000

[...] problems with firmware 1.1.3 on your iPhone or iPod Touch? One solution reported is to downgrade iTunes from 7.6 to 7.4.2 [...]

By: Lyn

Lyn — Mon, 21 Jan 2008 16:07:00 +0000

I updated my phone which resulted in no phone service, bluetooth or wireless and connecting to iTunes just showed an error saying the phone is damaged. Spent two hours talking to Apple support last night and they couldn’t determine the problem but speculated it’s a hardware problem. They set up an appointment for me at the Apple store.

By: VicL

VicL — Mon, 21 Jan 2008 00:56:32 +0000

I had the same problem….after installing itunes 7.6, and then updating to 1.1.3 for ipod touch, the ipod stopped in the middle and froze in recovery mode. After a lengthy wait with Apple Customer support, they talked me through removal of the installed Itunes, (2 helper apps, quicktime, and itunes itself), did a fresh install of itunes (on windows vista) and all went well…i had only one problem after that ….songs would load and then just for no reason it would stop playing….after doing a reset (holding power/home button)….all was fine…i also installed the $20 set of apps and like them a lot….but was dissappointed that i had to pay for them seeing i just got the ipod on Jan14th (release date was the 15th)

By: BrianB

BrianB — Sun, 20 Jan 2008 22:04:44 +0000

Ken, sad to hear there are more iPhone “bricking” due to firmware 1.1.3.