Watch Out! iPhone and iPod Touch Firmware 1.1.3 Causing Problems
19Jan2008 Filed under: iPhone Complaints, iPod Complaints Author: BrianB
Apparently there are worse problems from the iPhone and iPod Touch firmware upgrade 1.1.3 than what is described below. It’s still unconfirmed but there have been reports that iPhones are being “bricked” by firmware 1.1.3. Yes, some iPhones no longer work after they are upgraded.
People who have upgraded to firmware 1.1.3 for their iPhone or their iPod are reporting that the software is quite unstable. Here are the problems taken from TUAW:
- Error message during/after install of iTunes 7.6 and firmware 1.1.3
- Loss of sound going out from the iPhone’s built-in speakers
- Bluetooth devices that worked with 1.1.2 no longer work for 1.1.3
- Mail failing to download
With firmware 1.1.3, the iPhone or iPod Touch does not apply update to iTunes 7.6. One option is to go to recovery mode then restore. Others that have tried to update saw an error message, updated iTunes 7.6 then updated the firmware again.
This is confusing I know and sounding too much like trial and error. The iPhone and iPod Touch are pricey devices to leave to chances. If you are using the iPhone as your only mobile, you might want to delay updating the firmware until Apple resolves these instability issues on firmware 1.1.3 for iPod Touch and iPhone.
For those already in trouble with firmware 1.1.3, you can try the instructions above for failed iTunes 7.6 update. For other problems, read on.
Report to us if you are experiencing firmware 1.1.3 problems.
- Sound from speakers: a) turn the iPhone on and off or b) insert headphones to iPhone jack and try to do this several times until the sound is back.
- Mail problem: go to setting then tap Mail. delete the account then re-establish it.
- Bluetooth device problem: no immediate fix yet.
If I were you, I’d go to the Apple Store to have your iPod Touch fixed. If your iPhone is inoperable, get a cheap unlocked one from another brand.
14 Responses to “Watch Out! iPhone and iPod Touch Firmware 1.1.3 Causing Problems”
Leave a reply
About Mac Complainer
MacComplainer.com is a dedicated blog on all things Apple and Mac. We love to hear about your MacBook, iPod and iPhone complaints. Have Apple TV complaints? We'd love to hear it too. Just register here, submit your entries and we'll publish them.
Polls
Loading ...
» Firmware 1.1.3 Problems Problems for iPhone and iPod Touch - PMP Today
January 19th, 2008 at 7:11 am
[...] There are some quick fixes recommended but most are trial and error. For more details click here. [...]
webcrsn
January 19th, 2008 at 8:48 am
I tested each of the items you showed above and have no problems with any of them. All of my emails work and my bluetooth works fine. However, my iPhone is vanilla. I haven’t jailbroken it or tried to use another sim.
Firmware 1.1.3 problems for iPod Touch and iPhone | techday.info
January 19th, 2008 at 2:46 pm
[...] You can fix some errors. For more information click here. [...]
Firmware 1.1.3 Problems Problems for iPhone and iPod Touch teasered @ Feed UP !!
January 20th, 2008 at 6:44 am
[...] There are some quick fixes recommended but most are trial and error. For more details click here. [...]
Ken York
January 20th, 2008 at 3:47 pm
Upgraded to 1.1.3 this morning, first got unknown error message when installing, tried the restore feature, goes through about 10 mins of preparing and then errors out again. The phone is useless at this point, will take it to Apple store tomorrow.
BrianB
January 20th, 2008 at 4:04 pm
Ken, sad to hear there are more iPhone “bricking” due to firmware 1.1.3.
VicL
January 20th, 2008 at 6:56 pm
I had the same problem….after installing itunes 7.6, and then updating to 1.1.3 for ipod touch, the ipod stopped in the middle and froze in recovery mode. After a lengthy wait with Apple Customer support, they talked me through removal of the installed Itunes, (2 helper apps, quicktime, and itunes itself), did a fresh install of itunes (on windows vista) and all went well…i had only one problem after that ….songs would load and then just for no reason it would stop playing….after doing a reset (holding power/home button)….all was fine…i also installed the $20 set of apps and like them a lot….but was dissappointed that i had to pay for them seeing i just got the ipod on Jan14th (release date was the 15th)
Lyn
January 21st, 2008 at 10:07 am
I updated my phone which resulted in no phone service, bluetooth or wireless and connecting to iTunes just showed an error saying the phone is damaged. Spent two hours talking to Apple support last night and they couldn’t determine the problem but speculated it’s a hardware problem. They set up an appointment for me at the Apple store.
Firmware 1.1.3 Problems: Downgrading iTunes 7.6 for iPhuc
January 23rd, 2008 at 12:51 pm
[...] problems with firmware 1.1.3 on your iPhone or iPod Touch? One solution reported is to downgrade iTunes from 7.6 to 7.4.2 [...]
David Fuentes
January 24th, 2008 at 3:08 am
After the upgrade to firmware 1.1.3 my Ipod freezes in a flickering mode that only can be fixed by resetting the Ipod… The freeze happens randomly and this has never happend before the upgrade but several times after..
Not good…
broge
February 1st, 2008 at 5:12 pm
I have had major issues since updating. my i touch stopped working all together…froze up and would not let me restore. gave error 1604…i tried tons of stuff to get it fixed and nothing worked. finally randomly after being frustrated and not messing with it for 3 days..i tried once again to turn it on and it turned on and allowed the restore to take place…i dont trust that its fixed, but we will see. im not happy about this. and have seen many forums of people with the exact same issue.
BrianB
February 1st, 2008 at 5:48 pm
When did you see the error message? Right after updating?
Jeff
February 26th, 2008 at 6:01 pm
hey i have an ipod touch with a passcode set and somehow it got put into restore mode. when i plug it in to itunes, itunes says that i have to unlock the ipod first but i can not unlock it because it is restore mode
help me plz!!!!!!
AlBme
March 3rd, 2008 at 11:34 am
I have the iPod touch. It was a gift and I’m quite enamored of it.
The first update (using iTunes), which I believe was from 1.1.1 to 1.1.2 went flawlessly. But, going from 1.1.2 to 1.1.3 was a scary experience. I believe I’ve experienced all the symptoms that others have reported and went through several troubleshooting steps as *recommended* on Apple’s KB articles. Frankly, I don’t know which of those techniques actually restored my touch. It may have been a combination, but who knows which combo did the trick. It took quite a long time before I had a functioning device again. As it is, it was not restored perfectly as the device name on the main screen on the touch no longer has my name — just iPod. (Changing the device name in iTunes doesn’t seem to matter. BTW, iTunes is up to date and installed on Windows XP Pro.)
I thought that would be the end of it. But, I experienced the same gastric disturbances once again while attempting to update from 1.1.3 to 1.1.4! It simply craps out in the middle of the update. Then, when I try to *Restore* to the previous version, I get the ominous: “Unable to restore” error message. The error number seems to be different each time. And, I’m left with a catatonic device.
Having gone through this before, it was not as distressing since I had a little hope of getting it to work again. It still took over an hour, not counting resync, to get it working again. I’m reluctant to upgrade to the next version. The only reason I would do it is because that clearly, there is a problem with the current firmware. I’m hoping that Apple figures this out.
I need to mention that I don’t use that Jailbreak stuff. In fact, it is precisely to avoid complications like these that I consciously decided not to fool around with hacking the iPod. Even so — staying legit has not protected me from mediocre engineering.